PRIVACY POLICY

Groupe IGREC inc.
Last updated: January 2026

1. Personal Information We Collect

We collect personal information directly from users when they voluntarily submit information through our website, forms, or communications.

The personal information we may collect includes:

First name and last name

Email address

Mobile phone number

Mailing address

Payment information

Communication preferences

Internet or technical information such as IP address, browser type, device type, and website activity

We do not knowingly collect personal information from individuals under the age of 18.

2. How Personal Information Is Used

We use personal information for the following purposes:

To provide and operate our services

To communicate with users

To respond to requests and customer support inquiries

To send email communications

To send SMS messages to users who have explicitly opted in

To send service-related notifications and reminders

To improve website performance and user experience

To comply with legal obligations

3. SMS Consent and Opt-In

If you provide your mobile phone number and explicitly consent, Groupe IGREC inc. may send you SMS text messages.

By opting in, you agree that:

Message and data rates may apply

Message frequency may vary

You may opt out at any time by replying STOP

You may request assistance by replying HELP

SMS consent is not a condition of purchase

We do not send SMS messages without explicit user consent.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and analyze our website.

Cookies and tracking technologies may collect:

Pages viewed

Time spent on the website

Device and browser information

Referring URLs

We may use third-party analytics tools such as Google Analytics or advertising tools such as Meta (Facebook) Pixel.

You may disable cookies in your browser settings. Some website features may not function properly if cookies are disabled.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse.

However, no data transmission or storage system can be guaranteed to be 100% secure.

6. Mobile Information Sharing

We do not sell, rent, share, or disclose mobile phone numbers or SMS consent information to third parties for marketing or promotional purposes.

7. Sharing of Personal Information

We may share personal information with service providers for operational purposes, including:

Payment processing

Website hosting

CRM and communication platforms

We may also disclose personal information if required by law.

8. User Rights

Depending on applicable laws, users have the right to:

Access personal information

Request correction of personal information

Request deletion of personal information

Withdraw consent for communications

Opt out of email communications

Opt out of SMS communications by replying STOP

9. Data Retention

Personal information is retained only as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal requirements.

10. Contact Information

For questions regarding this Privacy Policy or your personal information, contact:

Email: [email protected]

11. Policy Updates

This Privacy Policy may be updated from time to time. Updates will be posted on this page.